For uncontrolled water, use an accessible shutoff only when it can be reached safely. Keep people away from sewage and standing water near electrical equipment.
If you smell gas, leave the building without operating switches or creating a flame, move to a safe location and contact the gas utility or 911.
When calling Koko Drains, share the property address, where the problem is occurring, whether water or sewage is spreading and what has already been shut off.
Still deciding what the property needs?
Tell Koko Drains what is happening. The team can help identify the right starting point.
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